In most cases, you will access the mysystempayment billing portal to manage your billing.
To be sure - in your marketing system backoffice, go to Account Settings by clicking on your Avator on the top left. Then clickin gon the 'cancel account' link, this will give you specific instructions with your system if different than what is listed below.
How to Manage of Cancel your subscription:
1. Login to mysystempayment.
2. Click on your name on the top right menu > Click Profile
3. Click "Manage Subscription" = here you can upgrade, downgrade or cancel your account.
4. When you cancel, your site will be taken down and your subscription will be stopped - you will no longer receive any charges.
If this was a mistake or you change your mind, contact us immediately via a ticket and ask that we not purge your account. You will need to get on another subscription plan to re-activate your current account or create a new one.
If you do not have a mysystempayment account, please create a ticket for assistance.